Privacy Policy

SalonFlow Pro is salon management software for salons, beauty centers, spas, and barbershops. This Privacy Policy explains how information may be collected, used, stored, and shared when salons and their authorized users use SalonFlow Pro.

This policy applies to SalonFlow Pro public pages, account access, and the salon management workspace.

We may collect account and contact information, such as names, email addresses, phone numbers, login details, and account role information.

We may collect salon and business information, including salon name, business contact details, address, operating settings, staff information, services, pricing, appointment details, customer information entered by salon users, POS and sales records, payment and receipt records, reports, subscription or billing records where applicable, inventory and product data, uploaded images or files, contact-form inquiries, and related communications.

We may also collect technical, security, and log information, such as device, browser, IP address, authentication, session, request, error, and security event information needed to operate and protect the service.

We use information to provide, operate, maintain, and improve SalonFlow Pro; manage authentication, sessions, and account security; support appointment, customer, staff, POS, inventory, receipt, payment, and reporting workflows; administer subscriptions and accounts; respond to support and contact inquiries; prevent fraud, abuse, unauthorized access, and security incidents; and understand and improve service reliability and functionality.

Salons control the customer information they enter into SalonFlow Pro. Salon owners and authorized users are responsible for ensuring they have appropriate authority, notices, permissions, or consent to collect, enter, and process customer information in the service.

Information may be processed by trusted infrastructure and service providers that are needed to operate SalonFlow Pro, such as hosting, database, email, storage, security, and operational providers. These providers may process information only as needed to support the service.

We may also share information when required for security, legal, business, or administrative reasons, including to comply with applicable law, protect the service, investigate abuse, or enforce applicable terms.

Information is retained as needed to operate accounts, provide the service, meet legal and business requirements, preserve audit and security history, resolve disputes, support legitimate operational needs, and maintain appropriate records.

SalonFlow Pro uses reasonable technical and organizational measures designed to protect information. However, no internet-connected service, storage system, or transmission method can be guaranteed to be absolutely secure.

SalonFlow Pro may use essential cookies or similar technologies for login, authentication, session management, security, and related service functionality. We do not claim that SalonFlow Pro uses advertising or tracking cookies in this policy.

For privacy, account, or data questions, contact SalonFlow Pro using the email address below. Requests may require account verification and may be handled subject to applicable law, business records, security requirements, and the role of the requesting party.

SalonFlow Pro is intended for business use and is not directed to children.

We may update this Privacy Policy from time to time. Updates may be posted on this page with a revised last updated date.

Questions about this Privacy Policy or SalonFlow Pro privacy practices may be sent to sales@salonflowpro.online.